Privacy Policy

1. Introduction

At Pinacelonline, we value your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website and services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Full name, email address, phone number, date of birth, and government-issued identification.
• Financial Information: Bank account details, transaction history, and credit information.
• Technical Information: IP address, browser type, device identifiers, and cookies.

3. How We Use Your Information

We use your information to:

• Provide and manage banking services
• Process transactions securely
• Communicate with you regarding your account
• Improve our website and services
• Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell your information. We may share your data with:

• Authorized third-party service providers under strict confidentiality agreements
• Regulatory authorities when required by law
• Credit bureaus, fraud prevention agencies, or other banks, for legitimate financial and compliance purposes

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies to enhance your browsing experience. You may disable cookies in your browser settings, but this may affect the functionality of some parts of our website.

8. Retention of Data

We retain your data for as long as your account is active or as required by applicable financial and legal regulations.

9. Third-Party Links

Our website may contain links to third-party websites. Pinacelonline is not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our services after changes are made constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at: support@pinacelonline.com.